CHANGES COMING TO REDUCE LEAD TIME
CHANGES COMING TO REDUCE LEAD TIME
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Orders can be cancelled up until the manufacturing process. If the Material has been formed and the order is in process, the order can not be cancelled. A 10% fee is taken from total refunded amount to cover costs of transactions due to credit card processing rates.
Orders can be modified BEFORE the order has begun the manufacturing process. Holsters require the final assembly to be added to the blocking/ manufacturing process to be able to make holsters a certain way. Some modifications can change the entire design/ appearance of the holster.
This is happening a lot lately and i just dont understand it. If you order a Holster for Flashlight A and request flashlight Z that is not listed in the dropdown menu, your order will be cancelled and refunded. Please reach out first to see if I either Have that Light in house to use, or I plan on Purchasing that light
The rush order option will put you ahead of the others. Sadly, sometime rush orders can take up to 6 weeks do to a number of reasons. Parts on back order, and an abnormal amount of rush orders are a couple reasons why there could be a delay, however, your order still gets put ahead of everyone else and will ship.
All items are hand made. Exchanges can be made if there is a manufacturing defect or a swap out for warranty coverage. Returns and Refunds are not permitted unless the mistake is in the manufacturing process. (clip change, color change, missed note etc. Or wrong items sent. Refunds -10% applies after item is received.